I received the Rechargeable Motorized Arch Window Shade on-time and the product arrived in perfect condition. I also paid for the installation... That did not go well at all. The installation team (FixTman) failed me miserably. The did not show and when I enquire the reason they told me that they installers could not install it do to height limitations. Well, I did the installation myself and turned out perfect. The Graywind team refunded the installation fee promptly. Bottom line... Great blind, terrible installation team.