These shades are beautiful and we are really happy with them. They easily connected to my Zigbee controller and have a smooth operation. Also, I accidentally factory reset the shade roller and the Graywind support quickly assisted in getting the shade working correctly again.

I have had problems with the battery state reporting but I am not using the recommended Zigbee controller or traditional home automation solution. Also, this was an experimental purchase as our window frame is not as deep as the cassette and we knew this might be an issue for privacy. Be aware that Roman Shade roller pulls from the furthest point from the window and the fabric is cut to allow about a 1/2" gap between it and the window frame. Thus, the shade will hang as far from the window as the front of the cassette and, if your window frame is only deep enough to mount the shade and not accommodate the entire cassette depth, there will be a large gap of which you can see out the window from the sides (at an angle). In that situation, I would recommend an outside mount or a roller shade (which we have also purchased and love) because they roll closest to the window.

Great product!